Gucci Team Manager

Houston • USA

Monday, December 30, 2024

Gucci, a prestigious name in luxury fashion, operates under the umbrella of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an inclusive and dynamic work environment where creativity and innovation are at the forefront. The brand is committed to nurturing talent and promoting growth within its ranks, offering employees the opportunity to contribute to its legacy of excellence and craftsmanship.

1. Lead and inspire a team of Client Advisors to achieve high performance with a customer-centric approach.
2. Provide real-time coaching and feedback on the selling floor to meet business and product category goals.
3. Represent Gucci as a brand ambassador, promoting company values and amplifiers within the marketplace.
4. Support and guide Client Advisors, ensuring a consistent client experience and high engagement levels.
5. Manage store operations as Manager on Duty, including opening and closing procedures.
6. Conduct performance reviews and develop action plans for team members.
7. Drive client engagement and build long-lasting relationships with clientele.
8. Utilize clienteling tools to activate, retain, and grow the client base.
9. Collaborate with cross-functional teams to align with business initiatives and product launches.
10. Ensure adherence to company policies and procedures, providing leadership and guidance.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree in a related field preferred.
3. Proven ability to drive positive client experiences and deliver measurable results.
4. Strong verbal and written communication skills.
5. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Ability to analyze selling reports and identify business trends.
2. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
3. Strong business acumen and industry awareness.
4. Excellent organizational skills.
5. Ability to inspire and influence a team with an entrepreneurial vision.

2-4 years of sales management experience in retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and a commitment to inclusivity and accessibility.

Gucci fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives to the table. The brand values creativity and collaboration, promoting a flat, connected, and fast-paced work environment where everyone is empowered to contribute to the company's success.