Gucci

Team Manager

Gucci is a renowned luxury fashion brand known for its innovative designs and high-quality products. As part of the Kering Group, Gucci is committed to inclusivity and accessibility, fostering a community of passionate individuals who strive to break new ground in the fashion industry.

1. Lead and inspire a team of Client Advisors to deliver exceptional customer experiences.
2. Provide real-time coaching and feedback to achieve business and product category goals.
3. Represent the brand as a Gucci Ambassador, promoting Gucci Values and Amplifiers.
4. Support and guide Client Advisors, ensuring their development and engagement.
5. Manage store operations, including opening and closing as Manager on Duty.
6. Conduct performance conversations and develop action plans.
7. Participate in attracting, recruiting, and onboarding a high-performing team.
8. Ensure adherence to company policies and procedures.
9. Lead client engagement activities to build long-lasting relationships.
10. Utilize clienteling tools to activate, retain, and grow the client base.
11. Monitor client advisor performance and strategize to meet KPIs.
12. Support local events and product launches, ensuring client attendance and sales results.
13. Partner with Store Director and Merchandising team to maximize category potential.
14. Collaborate with cross-functional departments to enforce company policies.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Ability to analyze selling reports and identify business trends.
4. Proven ability to drive positive client experiences.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Industry awareness and strong business acumen.
8. Strong verbal and written communication skills.
9. Passion for the fashion industry.
10. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Client relationship building
5. Problem-solving and decision-making
6. Effective communication
7. Organizational skills
8. Entrepreneurial vision

2-4 years of sales management experience in retail, luxury retail, or service-related industry.

Bachelor’s Degree in a related field is preferred.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees.

Gucci fosters a community of passionate individuals united by a shared vision of innovation and excellence in the fashion industry. The workplace promotes inclusivity and accessibility, ensuring a supportive environment for all employees.