Gucci Team Manager

Cancun • Mexico

Wednesday, July 9, 2025

Gucci, a beacon of luxury and innovation, is part of the esteemed Kering Group, a global leader in apparel and accessories. Renowned for its Italian craftsmanship and cutting-edge fashion, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering talent and promoting internal mobility, ensuring that employees reach their full potential in a stimulating and inclusive workplace.

1. Collaborate with the Store Manager to drive sales performance and achieve sales targets while maintaining operational integrity.
2. Exhibit sales leadership by engaging with top clients on the sales floor and ensuring exemplary customer service.
3. Manage stock levels and coordinate with business departments to maximize full-price sales and align with product launches.
4. Train and educate associates on brand pillars and seasonal strategies in collaboration with the Training Area.
5. Lead client development initiatives, including establishing client relationships and executing superior customer service.
6. Support CRM initiatives by providing actionable plans and supervising customer data capture for personalized client development.
7. Partner with the Store Manager to analyze monthly store performance and report business trends, including competitor analysis.
8. Ensure compliance with company policies, loss prevention audits, and inventory management to minimize shrinkage.
9. Maintain visual merchandising standards and organize company assets according to guidelines.
10. Assist in talent management by conducting coaching sessions, performance reviews, and succession planning.
11. Attract, recruit, and retain high-performing team members while supporting a branded onboarding experience.

1. Minimum of 4-6 years of operations experience in retail, luxury retail, or a service-related industry, preferably in a supervisory role.
2. Bachelor’s degree in Fashion, Business, Hospitality, or a related discipline.

1. Excellent written and verbal communication skills with a talent for managing and developing a team.
2. Ability to analyze information, prioritize business needs, and manage multiple tasks in a fast-paced environment.
3. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
4. Fluency in Spanish and English.
5. Experience with retail systems and shipping software programs.

A minimum of 4-6 years in retail operations, luxury retail, or a service-related industry, ideally in a supervisory capacity.

Bachelor’s degree in Fashion, Business, Hospitality, or a related discipline.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within the company.

Gucci's workplace culture is rooted in creativity, innovation, and inclusivity. The company values diversity in all its forms and is committed to providing a supportive environment where employees can thrive. Gucci encourages a client-centric mindset and fosters a collaborative atmosphere where everyone is an owner of their work.