Gucci Team Coordinator

Houston • USA

Monday, January 6, 2025

Gucci, a prestigious name in luxury fashion, is a part of the esteemed Kering Group, which encompasses a range of renowned brands. Gucci is celebrated for its innovative designs and commitment to quality, offering an inspiring work environment that values creativity and excellence. As an employer, Gucci fosters a culture of inclusivity and accessibility, ensuring a supportive atmosphere for all employees.

1. Serve as a Gucci Ambassador by welcoming clients and directing them to available Client Advisors.
2. Support the sales team in delivering an exceptional client experience.
3. Assist in preparing for VIG client appointments and closing transactions.
4. Provide dressing room support and facilitate client interactions.
5. Manage the packing and payment process, including store transfers and product inquiries.
6. Assist with inventory management, including cycle counts and reconciliation.
7. Ensure all return and exchange paperwork is processed correctly.
8. Maintain knowledge of Gucci products and company policies.

1. Bachelor’s Degree preferred.
2. At least 2 years of experience in luxury retail, hospitality, or customer service.
3. Experience with POS systems is advantageous.
4. Strong interpersonal and communication skills.
5. Understanding of customer service needs and priorities.
6. Ability to multitask with attention to detail.
7. Proficiency in Microsoft Word and Outlook.
8. Flexibility to work evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Strong customer service orientation.
3. Ability to multitask and manage time effectively.
4. Proficiency in Microsoft Office Suite.
5. Familiarity with POS systems.

Minimum of 2 years in luxury retail, hospitality, or a customer service-related industry.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci is dedicated to fostering a workplace culture that is client-centric, collaborative, and innovative. Employees are encouraged to be creative and take ownership of their roles, contributing to a dynamic and inclusive environment.