Gucci Team Coordinator

Cabazon • USA

Wednesday, December 11, 2024

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability. The brand fosters an inclusive and dynamic work environment where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.

1. Serve as a Gucci Ambassador, welcoming clients and directing them to available Client Advisors.
2. Support the sales team in delivering an exceptional client experience.
3. Assist in preparing for VIG client appointments and closing transactions.
4. Provide dressing room support to Client Advisors and clients.
5. Handle calls with professionalism and direct clients to appropriate departments.
6. Facilitate packing, payment processes, store transfers, and product inquiries.
7. Assist in stock management, including cycle counts and inventory reconciliation.
8. Ensure compliance with company policies on credit, sales, and customer service.

1. Bachelor’s Degree preferred.
2. At least 2 years of experience in luxury retail, hospitality, or customer service.

1. Excellent interpersonal and communication skills.
2. Strong understanding of customer service needs and priorities.
3. Ability to multitask with attention to detail.
4. Proficiency in Microsoft Word and Outlook.
5. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Minimum of 2 years in luxury retail, hospitality, or a customer service-related industry.

Bachelor’s Degree preferred.

Base salary range is $20.00 USD to $22.00 USD per hour.

Benefits include medical, dental, vision, paid time off (PTO), and 401K.

Gucci promotes a culture of inclusivity and accessibility, valuing creativity and innovation. The workplace is dynamic and collaborative, encouraging employees to take ownership and contribute to the brand's success.