Gucci Store Trainer

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

1. Deliver and facilitate one-to-one, classroom, meeting, and in-store training.
2. Adapt style and methodology to meet audience needs.
3. Create a positive learning environment and culture.
4. Act as the training expert and partner for the Store Manager and Retail Area Manager.
5. Provide effective recommendations and solutions to meet business training needs.
6. Monitor training KPIs according to the global framework.
7. Analyze business KPIs to identify learning solutions to impact sales.
8. Identify and leverage coaching moments to change behaviors and improve performance.
9. Transfer selling skills and techniques.
10. Manage relationships between business owners and the training team.
11. Develop and execute communication strategies tied to business training projects.

1. Minimum 5 years in the retail industry, ideally including retail shop floor background.
2. Previous experience in training departments or roles involving training and developing others.

1. Influencing skills
2. Project management
3. Familiarity with the store environment
4. Strong retail business orientation
5. Knowledge of adult learning techniques
6. Presentation and people development
7. Experience in digital learning
8. Good analytical approach
9. International experience and strong cultural sensitivity
10. Fluency in English; knowledge of other languages is appreciated
11. Well-spoken, agile approach, can-do attitude, and high teamwork skills

Minimum 5 years in the retail industry, ideally including retail shop floor background, with previous experience in training departments or roles involving training and developing others.

Located in Milan, the workplace culture at Gucci emphasizes creativity, Italian craftsmanship, and innovation, aligning with the brand's core values.