Gucci Store Director

Miami • USA

Thursday, January 30, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering a dynamic and inclusive workplace where creativity and innovation are at the forefront. The brand is committed to nurturing talent and providing opportunities for professional growth within a culture that values diversity and collaboration.

1. Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity and monitoring profitability.
2. Analyze store performance and report on current trends, including competitor performance.
3. Demonstrate sales leadership by engaging with top clients on the sales floor, ensuring exceptional customer service and meeting mystery shop goals.
4. Manage stock levels through communication with key business departments to maximize full price selling and align with new product launches.
5. Train and communicate current collection knowledge to associates, ensuring the team is educated on brand pillars and season strategy.
6. Communicate company KPIs and identify strategies to meet performance standards.
7. Develop and implement business action plans with the Market Director to enhance sales for each product category and client tier segment.
8. Lead the team in establishing relationships and proposing local events to support product launches and promote high client attendance.
9. Stay informed on competitors, fashion trends, industry news, and technological innovations.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Ability to analyze selling reports, identify business trends, and react quickly to business needs.
4. Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
7. Industry awareness and strong business acumen.
8. Strong verbal and written communication skills and excellent organizational skills.
9. Passion for the fashion industry.
10. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Sales leadership and customer engagement
2. Stock management and product launch alignment
3. Team training and development
4. KPI communication and performance strategy
5. Event planning and client relationship building
6. Competitor and trend analysis

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package that includes health and wellness programs, employee discounts, and opportunities for professional development within a supportive and inclusive work environment.

Gucci prides itself on a culture that is radically client-centric, fostering an environment where creativity and innovation thrive. The workplace is characterized by a flat, connected, and fast-paced approach to collaboration, encouraging employees to be relentlessly creative and take ownership of their roles. Gucci values diversity and inclusivity, ensuring that all employees feel empowered to express their unique talents and perspectives.