Gucci Store Director

Dallas • USA

Saturday, May 24, 2025

Gucci, a renowned name in luxury fashion, is part of the illustrious Kering Group, a global leader in apparel and accessories. Known for its innovative and progressive approach, Gucci offers a dynamic work environment where creativity and passion are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that every employee can thrive and contribute to the brand's legacy of excellence.

1. Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity.
2. Analyze monthly store performance and report on business trends, including competitor performance.
3. Demonstrate sales leadership by engaging with top clients and ensuring high levels of customer service.
4. Manage stock levels through communication with key business departments to maximize full price selling.
5. Train and communicate current collection knowledge to associates, ensuring alignment with brand pillars and season strategy.
6. Communicate company KPIs and develop strategies to meet performance standards.
7. Develop and implement business action plans in collaboration with the Market Director.
8. Lead the team in establishing relationships and proposing local events to promote high client attendance and sales.
9. Stay informed on competitors, fashion trends, industry news, and technological innovations.
10. Conduct monthly coaching sessions with associates to review performance and provide feedback.
11. Oversee performance check-in processes and establish employee goals.
12. Attract, recruit, and retain a high-performing team, building a talent pipeline.
13. Ensure a consistent onboarding experience for new hires.
14. Manage staff resources and scheduling to drive sales and ensure customer service.
15. Partner with Market Director and HR for employee relations issues.
16. Utilize a top client strategy to retain and develop high-potential clients.
17. Promote brand awareness and capture market share through community outreach and events.
18. Lead the team in executing superior customer service and after-sales experiences.
19. Ensure development and execution of CRM initiatives.
20. Monitor CRM database reporting to build relationships and personalize client development.
21. Collaborate with Operations, HR, Loss Prevention, etc., adhering to company policies.
22. Monitor store expenses and maintain the operating budget.
23. Ensure timely submission of invoices and compliance with cash disbursement policies.
24. Comply with Loss Prevention audits and inventory reconciliations.
25. Oversee merchandise requests and shipments.
26. Provide accurate monthly schedules and payroll records.
27. Support and maintain visual merchandising standards.
28. Maintain organization of company assets and adhere to policies.
29. Maintain borrow log and consignment program compliance.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Ability to analyze selling reports and identify business trends.
4. Proven ability to drive positive customer experiences and deliver results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Industry awareness and strong business acumen.
8. Strong verbal and written communication skills.
9. Passion for the Fashion Industry.
10. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Sales leadership
2. Customer engagement
3. Performance analysis
4. Team development
5. Client relationship management
6. Operational management
7. Visual merchandising
8. Communication
9. Organizational skills
10. Problem-solving

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Gucci provides a comprehensive benefits package, including opportunities for professional growth and development within a supportive and inclusive work environment.

Gucci fosters a culture that is radically client-centric, promoting flat, connected, and fast ways of working. The brand encourages relentless creativity and ownership, ensuring that every employee contributes to the innovative and dynamic environment. Gucci is dedicated to inclusivity and accessibility, making it a welcoming place for all.