Gucci Store Director

Cabazon • USA

Friday, April 18, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to quality, Gucci offers a dynamic and inclusive workplace where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.

1. Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity.
2. Analyze store performance and report on business trends, including competitor performance.
3. Demonstrate sales leadership through active customer engagement and ensure the highest level of customer service.
4. Manage stock levels and align with new product launches to maximize full price selling.
5. Train and communicate current collection knowledge to associates, ensuring the team is educated on brand pillars and season strategy.
6. Communicate company KPIs and develop strategies to meet performance standards.
7. Develop and implement business action plans in collaboration with the Market Director.
8. Lead the team in establishing relationships and proposing local events to promote sales.
9. Monitor competitors, fashion trends, and industry innovations.
10. Conduct coaching sessions with associates to review performance and provide feedback.
11. Oversee performance check-ins and establish goals for store employees.
12. Attract, recruit, and retain a high-performing team and build a talent pipeline.
13. Ensure a branded onboarding experience for new hires.
14. Manage staff resources and scheduling to drive sales and ensure customer service.
15. Partner with Human Resources for employee relations issues.
16. Utilize a top client strategy to retain and develop high potential clients.
17. Promote brand awareness and capture market share through community outreach.
18. Lead the team in executing superior customer service and after-sales experience.
19. Ensure development and execution of company CRM initiatives.
20. Collaborate with Operations, Human Resources, and Loss Prevention while adhering to company policies.
21. Monitor store expenses and maintain the operating budget.
22. Ensure compliance with Loss Prevention audits and inventory reconciliations.
23. Oversee merchandise requests and shipments.
24. Support and maintain visual merchandising standards set by headquarters.
25. Maintain organization of company assets and adhere to company policy.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Ability to analyze selling reports and identify business trends.
4. Proven ability to drive positive customer experiences and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Strong verbal and written communication skills.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Sales leadership and customer engagement
2. Business trend analysis
3. Team development and talent management
4. CRM and client relationship management
5. Operational management and compliance
6. Visual merchandising
7. Communication and organizational skills

Candidates must have at least 7 years of experience in sales management within the retail or luxury retail sectors.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $117,000 USD to $140,000 USD.

Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan. Eligible employees may also participate in an incentive program.

Gucci fosters a culture of inclusivity and accessibility, encouraging a collaborative and innovative environment. Employees are empowered to express their creativity and contribute to the brand's success, embodying the values of being radically client-centric and relentlessly creative.