Gucci Senior Operations Coordinator

Indianapolis • USA

Thursday, March 27, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, offering a dynamic environment where creativity and innovation thrive. The brand is dedicated to providing exceptional service and operational excellence, ensuring that its employees are empowered to deliver the highest standards of luxury retail.

1. Oversee and execute shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
2. Ensure timely merchandise movement in compliance with procedures, including transfers, RTVs, and damages.
3. Maintain accurate and organized store inventory, conducting cycle counts and scheduled inventories.
4. Develop strategies to enhance efficiency and reduce operational costs.
5. Support the sales team in delivering an exceptional client experience.
6. Manage merchandise ticketing, returns, and price adjustments.
7. Process repairs and damages promptly according to company guidelines.
8. Assist with the physical maintenance of the boutique as needed.
9. Adhere to Gucci standards in packing, handling, and storing merchandise.
10. Participate in store initiatives and projects as required.
11. Comply with all company policies and procedures.

1. Minimum 2-3 years of retail experience, preferably in luxury or contemporary sectors.
2. Supervisory experience is advantageous.
3. Excellent written and verbal communication skills.
4. Proven ability to analyze information, identify business priorities, and solve problems.
5. Strong integrity and work ethic.
6. Ability to manage multiple tasks in a fast-paced environment.
7. Exceptional organizational skills and attention to detail.
8. Proficiency in utilizing internal retail systems and shipping software.
9. Capability to meet physical requirements, including climbing ladders and lifting boxes.
10. Team-oriented attitude.

1. Client-centric mindset
2. Collaborative working style
3. Innovative problem-solving
4. Accountability and performance-driven
5. Agility and adaptability
6. Relationship-building
7. Empowerment and coaching
8. Continuous learning and feedback-oriented

A minimum of 2-3 years in a retail environment, with luxury or contemporary experience preferred. Supervisory experience is a plus.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within the Kering Group.

Gucci promotes a workplace culture that is radically client-centric, fostering collaboration and creativity. The brand encourages employees to take ownership of their roles, driving innovation and excellence in all endeavors. Gucci values diversity and inclusivity, ensuring a supportive environment where every team member can thrive.