Gucci Senior Operations Controller

Vancouver • Canada

Wednesday, February 11, 2026

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and collaboration, offering its employees the opportunity to thrive in a dynamic and innovative environment. The brand is dedicated to breaking new ground in the fashion world and beyond, providing a platform for individuals to contribute to its legacy of excellence.

1. Oversee the efficient management of the stockroom to ensure accurate inventory levels.
2. Execute shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
3. Ensure timely merchandise movement in compliance with company procedures, including transfers and handling of damages.
4. Maintain an organized store inventory through regular cycle counts and scheduled inventories.
5. Support the sales team in delivering exceptional client experiences.
6. Manage merchandise ticketing, returns, and price adjustments.
7. Process repairs and damages in accordance with company guidelines.
8. Assist with the physical maintenance of the boutique as needed.
9. Adhere to Gucci's standards in packing, handling, and storing merchandise.
10. Participate in store initiatives and projects as required.
11. Follow all company policies and procedures.

1. Minimum of 2-3 years of retail experience, preferably in luxury or contemporary settings.
2. Supervisory experience is advantageous.

1. Excellent written and verbal communication skills.
2. Ability to analyze information and prioritize business needs.
3. Strong problem-solving capabilities.
4. High degree of integrity and work ethic.
5. Proficiency in managing multiple tasks in a fast-paced environment.
6. Exceptional organizational skills and attention to detail.
7. Experience with retail systems and shipping software.
8. Physical ability to meet job requirements, including lifting and climbing.
9. Team-oriented mindset.

Minimum of 2-3 years in a retail environment, with luxury or contemporary experience preferred. Supervisory experience is a plus.

The base salary range is estimated between $24/hr CAD to $27/hr CAD, depending on experience and location-specific factors.

Gucci offers a comprehensive benefits package that includes opportunities for professional development, a collaborative work environment, and a commitment to inclusivity and accessibility.

Gucci fosters a radically client-centric culture, promoting flat, connected, and fast collaborative working methods. The brand encourages relentless creativity and ownership among its employees, ensuring a supportive and innovative workplace.