Gucci Senior Operations Controller

Roseville • USA

Thursday, May 1, 2025

Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to creativity, innovation, and excellence. The brand fosters an inclusive environment where employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and style.

1. Oversee the shipping and receiving processes, addressing any issues with the Store Director or Operations Manager and implementing solutions.
2. Ensure the timely movement of merchandise, adhering to all procedures and guidelines, including transfers, returns to vendor (RTVs), and handling damages.
3. Maintain an accurate and organized store inventory, conducting cycle counts and scheduled inventories with support from the Store Director or Operations Manager.
4. Develop and propose ideas to enhance operational efficiency and reduce costs.
5. Support the sales team to ensure an exceptional client experience.
6. Manage the printing and ticketing of merchandise, returns, and price adjustments.
7. Process repairs and damages promptly in accordance with company guidelines.
8. Assist with the physical maintenance of the boutique as needed.
9. Pack, handle, and store merchandise in compliance with Gucci standards.
10. Participate in store initiatives and projects as required.
11. Adhere to all company policies and procedures.

1. Minimum of 2-3 years of retail experience, preferably in luxury or contemporary settings.
2. Supervisory experience is advantageous.
3. Work authorization in the United States.

1. Excellent written and verbal communication skills.
2. Ability to analyze information, identify business priorities, and solve problems.
3. High degree of integrity and strong work ethic.
4. Capability to manage multiple tasks in a fast-paced environment.
5. Exceptional organizational skills and attention to detail.
6. Proficiency with technology, including internal retail systems and shipping software.
7. Physical ability to meet job requirements, such as climbing ladders and lifting boxes.
8. Team-oriented attitude.

A minimum of 2-3 years in a retail environment, with luxury or contemporary experience preferred. Supervisory experience is beneficial.

The estimated base salary ranges from $24 to $27 per hour, depending on various factors including geographic location and individual qualifications.

Eligible employees may participate in a comprehensive benefits program, which includes medical, dental, vision, paid time off (PTO), and a 401K plan. Additionally, employees may qualify for an incentive program based on individual and organizational performance.

Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered. The brand encourages a radically client-centric approach, promoting collaborative and innovative working methods where everyone is considered an owner of the brand's success.