Gucci Senior Operations Controller

Indianapolis • USA

Friday, November 14, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, known for its commitment to excellence and innovation. As an employer, Gucci offers a dynamic and inclusive environment where creativity and passion are highly valued, providing employees with opportunities to grow and make significant contributions to the brand's legacy.

1. Oversee the efficient management of the stockroom to ensure accurate inventory and support exceptional client service.
2. Execute shipping and receiving processes, reporting issues to the Store Director or Operations Manager and implementing solutions.
3. Ensure timely merchandise movement as directed, adhering to procedures for transfers, RTVs, and damages.
4. Maintain an accurate and organized store inventory, overseeing cycle counts and scheduled inventories with guidance from the Store Director or Operations Manager.
5. Develop and share strategies to enhance operational efficiency and reduce costs.
6. Support the sales team in delivering a superior client experience.
7. Manage merchandise ticketing, returns, and price adjustments.
8. Process repairs and damages promptly according to company guidelines.
9. Assist with boutique maintenance as needed.
10. Handle and store merchandise in accordance with Gucci standards.
11. Participate in store initiatives and projects as required.
12. Adhere to all company policies and procedures.

1. Minimum of 2-3 years of retail experience, preferably in luxury or contemporary settings.
2. Supervisory experience is advantageous.
3. Excellent written and verbal communication skills.
4. Previous experience in retail or service-related industries is preferred.
5. Ability to analyze information, prioritize business needs, and solve problems.
6. High degree of integrity and strong work ethic.

1. Ability to manage multiple tasks in a fast-paced environment.
2. Excellent organizational skills and attention to detail.
3. Proficiency with retail systems and shipping software.
4. Physical capability to meet job requirements, including climbing ladders and lifting boxes.
5. Team-oriented attitude.

2-3 years of relevant retail experience, with a preference for luxury or contemporary sectors.

Gucci offers a comprehensive benefits package, fostering a culture of inclusivity and accessibility throughout the employee lifecycle.

Gucci prides itself on fostering a culture of inclusivity and accessibility, encouraging creativity and self-expression among its employees. The brand values diversity and collaboration, creating a vibrant community united by a shared passion for innovation and excellence in the fashion industry.