Gucci Senior Client Advisor
Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in luxury goods. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive workplace where creativity and excellence are highly valued.
- Lead the achievement of individual and team sales targets through exceptional customer service and sales skills.
- Act as a role model by delivering exemplary customer service, exceeding client expectations through hospitality, active listening, and proactive support.
- Provide a differentiated brand experience by leveraging in-depth knowledge of Gucci's history and products.
- Collaborate closely with managers to provide real-time coaching and feedback to team members, supporting the achievement of business goals.
- Guide colleagues in-store to deliver optimal performance through sales skills and customer engagement guidelines.
- Foster a positive work environment that encourages teamwork and creative collaboration.
- Proven experience in delivering high-end services in luxury retail, fashion, or customer service sectors.
- Demonstrated ability to build customer loyalty and achieve visible business results.
- Strong team-oriented mindset prioritizing the achievement of shared goals.
- High understanding of retail market trends and business acumen.
- Flexible attitude embracing change as an opportunity for growth and quick adaptation.
- Exceptional sales and customer service skills.
- Strong leadership and coaching abilities.
- Excellent communication and interpersonal skills.
- In-depth knowledge of luxury fashion and retail trends.
- Ability to foster a collaborative and positive team environment.
Substantial experience in luxury retail, fashion, or customer service, with a track record of achieving sales targets and enhancing customer loyalty.
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.
Gucci fosters a culture of creativity, inclusivity, and excellence, where employees are encouraged to innovate and collaborate. The workplace is dynamic and supportive, with a strong emphasis on sustainability and craftsmanship.

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