Gucci Senior Client Advisor

Gucci, a distinguished name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovation and Italian craftsmanship, Gucci offers a dynamic work environment that fosters creativity and excellence. As an employer, Gucci is committed to nurturing talent and promoting a culture of inclusivity and diversity.

1. Execute Gucci's selling ceremony to achieve both store and individual sales targets.
2. Deliver exceptional customer service by showcasing extensive product knowledge and exceeding client expectations.
3. Engage in clienteling activities to understand customer needs and propose cross-selling and up-selling opportunities.
4. Demonstrate passion for fashion and luxury goods, engaging customers in discussions about fashion trends and the luxury market.
5. Build and strengthen client relationships by adapting to diverse customer styles and ensuring comfort.
6. Monitor and update client information in the CRM system to retain existing clients and identify potential new clients.
7. Manage visual displays in accordance with Gucci's visual guidelines.
8. Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
9. Adhere to Gucci's grooming standards and company policies.

1. Customer-focused service mindset with flexibility to adapt to diverse clientele.
2. Strong communication skills.
3. High ethical standards and a sense of responsibility.
4. Team player with the ability to work collaboratively.
5. Ability to thrive in a fast-paced and dynamic environment.
6. Experience in luxury, retail, fashion, or service industries preferred.
7. Proficiency in foreign languages is an advantage.

1. Customer service excellence
2. Effective communication
3. Ethical judgment
4. Team collaboration
5. Adaptability in dynamic environments
6. Product knowledge in luxury fashion
7. Clienteling techniques

Preferred experience in luxury, retail, fashion, or service industries.

Gucci offers a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and a commitment to diversity and inclusion.

Gucci fosters a culture of innovation and creativity, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating a welcoming environment where all employees can thrive.