Gucci Senior Client Advisor

Perth • Australia

Tuesday, May 20, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and Italian craftsmanship, Gucci offers a dynamic and inclusive work environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering talent and providing opportunities for professional growth and development.

1. Engage proactively with clients to establish strong relationships and deliver best-in-class service both in-store and remotely.
2. Foster client loyalty through personalized, client-centric experiences and by understanding their needs and aspirations.
3. Develop and expand the client base by recruiting new clients and enhancing relationships with existing ones.
4. Utilize in-store technology to enhance the client experience and collect meaningful client information for service customization.
5. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
6. Promote virtual appointments and distance sales to create new selling opportunities.
7. Guide clients in making informed purchasing decisions through expert product knowledge and storytelling.
8. Participate actively in store operations, including stock maintenance and general administration.
9. Adhere to company policies and procedures, focusing on loss prevention and operational excellence.
10. Contribute to maintaining Gucci's visual standards and ensure optimal product levels on the sales floor.

1. 4+ years of luxury fashion sales experience with a proven track record.
2. Passion for relationship building and client engagement.
3. High degree of professionalism, integrity, and ability to inspire trust.
4. Ability to perform complex tasks with accuracy and commitment.
5. Proven ability to collaborate and act as a role model.

1. Strong communication skills, both internally and externally.
2. Excellent commercial awareness and client-focused attitude.
3. Flexibility and adaptability to different clients and situations.
4. Ability to work in a fast-paced and dynamic environment.
5. Deep knowledge and passion for fashion and luxury.

A minimum of 4 years in luxury fashion sales or a similar customer service role, with a proven track record of success.

Gucci offers a comprehensive benefits package including health insurance, retirement plans, and generous employee discounts, along with opportunities for professional development and career advancement.

Gucci fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards shared goals, making it a dynamic environment for professional growth.