Gucci Senior Client Advisor

Costa Mesa • USA

Saturday, February 22, 2025

Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity and innovation, offering a dynamic environment where creativity and excellence are at the forefront. The brand is dedicated to empowering its employees, providing opportunities for growth and development within the fashion industry.

1. Supervise and guide Client Advisors on the sales floor to achieve high performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
3. Facilitate the onboarding and training of Client Advisors, ensuring brand initiatives are clearly communicated.
4. Deliver exceptional client service, acting as a role model and brand ambassador.
5. Manage floor leadership duties, including opening/closing the store and organizing coverage.
6. Uphold visual display standards in line with Gucci's guidelines.
7. Address and resolve client issues as the first point of contact.

1. Sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree in a related field preferred.
3. Proven ability to enhance customer experiences and build loyalty.
4. Capability to manage competing priorities in a fast-paced environment.
5. Proficiency in Microsoft Office Suite.
6. Strong business acumen and industry awareness.
7. Excellent verbal and written communication skills.

1. Relationship building
2. Customer service excellence
3. Leadership and team development
4. Sales strategy execution
5. Problem-solving
6. Time management
7. Adaptability

A minimum of 3-5 years of experience in a sales management role within retail or luxury retail is preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $17.10 USD to $19.00 USD.

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off, and a 401K plan. An incentive program is also available, contingent on individual and organizational performance.

Gucci fosters a workplace culture that values creativity, inclusivity, and collaboration. Employees are encouraged to be innovative and take ownership of their roles, contributing to the brand's legacy of excellence in the fashion industry. The company supports a flat, connected, and fast-paced working environment, promoting continuous learning and development.