Gucci Senior Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a diverse and inclusive workplace where creativity and innovation are encouraged. The brand is synonymous with Italian craftsmanship and cutting-edge design, offering employees the opportunity to be part of a legacy of excellence.

1. Represent the Gucci brand to clients with professionalism and adherence to brand standards.
2. Guide clients through the buying journey, from collection discovery to product selection and post-purchase services.
3. Advise customers on styles, product characteristics, and current fashion trends.
4. Contribute to achieving sales targets and enhancing customer satisfaction.
5. Manage returns and exchanges efficiently, ensuring a seamless client experience.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion market and client expectations.

1. Exceptional communication and interpersonal skills.
2. Ability to provide personalized customer service and build lasting client relationships.
3. Proficiency in managing sales processes and achieving targets.

A minimum of 3-5 years of experience in luxury retail or a similar client-facing role is required.

A degree in Fashion, Business, or a related field is preferred.

Competitive benefits package including employee discounts, health benefits, and opportunities for career advancement within the Kering Group.

Gucci fosters a dynamic and inclusive culture where creativity and innovation are at the forefront. Employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and excellence. The workplace is collaborative, with a strong emphasis on professional growth and development.