Gucci Senior Client Advisor

Austin • USA

Saturday, February 21, 2026

Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and excellence, offering a dynamic and inclusive work environment that fosters professional growth and development. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.

1. Supervise and guide Client Advisors on the sales floor to enhance performance through a customer-centric approach.
2. Collaborate with the Team Manager to provide real-time coaching and feedback to achieve business and product category objectives.
3. Facilitate the development and growth of team members.
4. Ensure a consistent and branded onboarding experience for new Client Advisors and facilitate training in collaboration with store management.
5. Act as a role model by delivering exceptional client service and promoting Gucci's values and heritage.
6. Attract new clients by networking within the community as a Brand Ambassador.
7. Drive individual KPI goals by ensuring the highest level of customer service and quality of sales.
8. Perform floor leadership duties, including opening/closing the store and organizing coverage for breaks.
9. Uphold the visual display of products in accordance with Gucci visual standards.
10. Support daily store operations in the absence of management.
11. Serve as the first point of contact for resolving difficult client issues.

1. Sales management experience in retail, luxury retail, or a service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills and excellent organizational skills.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Customer-centric mindset
2. Leadership and team development
3. Exceptional client service
4. Strong communication and organizational skills
5. Proficiency in Microsoft Office
6. Business acumen
7. Flexibility and adaptability

Sales management experience in retail, luxury retail, or a service-related industry is preferred.

Bachelor’s Degree in a related field is preferred.

Gucci offers a culture of inclusivity and accessibility, providing opportunities for professional growth and development within a dynamic and innovative environment.

Gucci fosters a community of passionate individuals united by a shared commitment to innovation and excellence. The workplace culture is characterized by inclusivity, creativity, and a relentless pursuit of breaking new ground in the fashion world and beyond.