Gucci Sales Associate

Gucci is an iconic Italian maison recognised for its inventive luxury fashion and exacting artisanal workmanship. As part of the Kering group, Gucci operates within a portfolio of prestigious global brands and combines heritage craftsmanship with a contemporary creative vision, offering employees a high-standard, design-driven environment.

1. Deliver exceptional, personalised client service in accordance with Gucci standards, welcoming clients and offering tailored product advice.
2. Develop and maintain deep knowledge of Gucci’s history, heritage and product assortment to support persuasive storytelling and client conversion.
3. Ensure the boutique’s visual presentation and merchandising meet house guidelines; manage in-store product presentation to maximise sell-through.
4. Maintain appropriate stock levels on the sales floor, assist with stock replenishment, labelling and storage, and accurately manage inventory.
5. Achieve individual and store sales targets and KPIs through proactive selling and clienteling activities.
6. Apply CRM procedures to grow and maintain the boutique’s client database and follow-up processes.
7. Operate the point-of-sale: process transactions, manage cash handling and maintain register accuracy.
8. Support the alterations service: take measurements, coordinate fittings, manage customer reservations, and process special orders and deliveries.
9. Adhere to boutique security and loss-prevention procedures at all times.

1. Previous experience in luxury retail or high-end fashion sales preferred.
2. Demonstrable commercial orientation with a track record of meeting or exceeding sales targets.
3. Excellent interpersonal and communication skills with a client-focused demeanour.
4. Professional personal presentation and discretion appropriate for a luxury environment.
5. Right to work in France and flexibility to work weekends and peak retail periods.

1. Product knowledge (luxury fashion)
2. Visual merchandising
3. Clienteling / customer relationship management
4. CRM
5. Point of sale (POS) and cash handling
6. Alterations: measurements and fitting coordination
7. Stock control and replenishment
8. Loss prevention and security procedures

Entry-level to 2+ years of experience in retail sales, ideally within luxury or premium fashion; proven ability to achieve sales targets and deliver personalised client service.

High school diploma or equivalent; vocational training in retail, sales or fashion is advantageous.

The workplace fosters a culture of creativity, meticulous craftsmanship and elevated client service, reflecting Gucci’s design-led identity. Team members are expected to uphold exacting standards of presentation and collaboration while contributing to an aspirational, client-centric retail experience.