Gucci Operations Manager

Beverly Hills • USA

Wednesday, May 14, 2025

Gucci, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment that encourages creativity and innovation. The brand is dedicated to nurturing talent and providing opportunities for professional growth within the luxury retail sector.

1. Lead and develop operational excellence across all store aspects.
2. Evaluate operations with a commercial mindset and propose strategic improvements.
3. Train new hires and existing staff on operating policies and procedures.
4. Coach and develop direct reports in operations, customer service, and sales support.
5. Liaise with corporate departments such as Operations, Inventory Planning, and Accounts Payable.
6. Serve as a leader to the store team, partnering with Store Director and Associate Store Director.
7. Create a positive and united work environment.
8. Function as Manager on Duty, assist with floor coverage, and manage store opening and closing.
9. Support shipping and receiving processes, resolving issues as necessary.
10. Ensure timely movement of merchandise and maintain organized store inventory.
11. Identify and resolve operational process problems.
12. Maintain clear and accurate operations documents and procedures.
13. Process repairs and damages according to company guidelines.
14. Assist with physical maintenance of the boutique and order supplies as needed.

1. Minimum of 5 - 7 years of operations experience in retail, luxury retail, or service-related industry, preferably in a supervisory role.
2. Bachelor’s Degree preferred.
3. Work authorization in the United States.

1. Excellent written and communication skills.
2. Ability to analyze information, identify business priorities, and manage multiple tasks in a fast-paced environment.
3. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
4. Excellent organizational skills.
5. Experience with technology to utilize internal retail systems and shipping software programs.
6. Ability to train new Team Manager - Operations in other locations and support teams.
7. Willingness to travel and assist in store openings, closures, and remodels.

A minimum of 5 to 7 years in operations within retail, luxury retail, or a service-related industry, with a preference for supervisory roles.

Bachelor’s Degree preferred.

Base salary range from $117,000 USD to $130,000 USD, considering geographic differentials and other factors.

Eligible employees may participate in an employee benefits program including medical, dental, vision, paid time off, and 401K, as well as an incentive program based on performance.

Gucci fosters a culture of inclusivity and accessibility, encouraging a radically client-centric mindset and collaborative working. The brand values creativity, ownership, and continuous learning, promoting an environment where everyone is empowered to contribute and grow.