Gucci Operation Specialist

Gucci is a globally recognised Italian luxury house known for its craftsmanship, creativity and high-fashion heritage. The brand operates an extensive network of boutiques worldwide and is part of the Kering group, offering a fast-paced retail environment that blends heritage luxury with contemporary retail practices.

1. Manage inbound and outbound merchandise, storage, inter-store transfers and all related system entries.
2. Maintain accurate inventory records and implement loss-prevention measures to minimise shrinkage.
3. Order, receive and control consumables, store stationery, uniforms and client-related items.
4. Act as point of contact with headquarters on store operations, compliance with policies and project execution.
5. Coordinate operational communication with in-store teams (sales, visual merchandising, management) to ensure smooth daily functioning.
6. Provide ad-hoc support to the sales team (customer packaging, order preparation) when required.
7. Support store events and operational changes including renovations, pop-ups, client events and VM transitions.
8. Oversee internal and external warehouse facilities and stock movements.
9. Handle store telephone and email correspondence related to operations and client service.
10. Collaborate cross-functionally to sustain high operational efficiency at store level.

1. Meticulous attention to detail and disciplined task execution.
2. Proficiency in Microsoft Office and comfort using inventory/ERP systems.
3. High ethical standards, reliability and sense of responsibility.
4. Proven team player with strong interpersonal and communication skills.
5. Ability to multitask and prioritise effectively in a busy retail environment.
6. Customer-service oriented mindset with a commitment to client satisfaction.
7. Prior experience in the luxury or retail sector preferred.

1. Microsoft Office
2. ERP / inventory management systems
3. Inventory management
4. Stock control and loss prevention
5. Telephone and email communication
6. Cross‑functional collaboration and project coordination
7. Multitasking and prioritisation

Prior experience in retail operations, logistics or a back‑of‑house role is preferred; experience within luxury retail is an advantage.

High school diploma or equivalent; vocational training or certificate in retail, logistics or a related discipline preferred.

The workplace emphasises craftsmanship, attention to detail and elevated client service consistent with Gucci's luxury positioning. Teams operate collaboratively in a high‑standards retail environment that balances creativity with rigorous operational discipline.