Gucci

Lead Client Advisor

Gucci is a renowned luxury fashion brand known for its innovative designs and high-quality products. It is part of the Kering Group, which is a global leader in apparel and accessories, developing an ensemble of powerful luxury brands.

1. Provide supervision and guidance to Client Advisors on the selling floor.
2. Partner with the Team Manager for real-time coaching and feedback.
3. Assist in team development and growth.
4. Ensure consistent onboarding and training for Client Advisors.
5. Act as a role model by providing exceptional client service.
6. Demonstrate excellent product knowledge and brand heritage.
7. Attract new clients by networking within the community.
8. Drive and exceed individual KPI goals.
9. Perform floor leadership duties, including opening/closing the store.
10. Uphold visual display standards.
11. Support daily store operations in the absence of management.
12. Handle difficult client issues as the first point of contact.

1. Sales management experience in retail, luxury retail, or service-related industry preferred.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive customer experiences.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software.
6. Industry awareness and strong business acumen.
7. Strong verbal and written communication skills.
8. Passion for the Fashion Industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.
10. Proper work authorization to work in the United States.

1. Relationship building
2. Customer service
3. Sales leadership
4. Coaching and feedback
5. Organizational skills
6. Communication skills

Sales management experience in retail, luxury retail, or service-related industry preferred.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $17.10 USD to $19.00 USD.

MedicalDentalVisionPaid Time Off (PTO)401K

Gucci fosters a culture of inclusivity and accessibility, promoting a community of people united by passion and innovation in the fashion world. The workplace encourages a client-centric mindset and collaborative working.