Gucci Front-of-House Manager

Gucci is a globally recognised luxury House known for its bold creativity, Italian craftsmanship and influential fashion and lifestyle offerings. Part of the Kering group, the brand extends its creative vision into hospitality with Gucci Osteria, a fine-dining concept that reflects the House's dedication to artisanal quality and experiential luxury.

1. Lead, organise and coach the front-of-house team, setting service standards and developing individual skills.
2. Actively supervise and coordinate daily service on the dining room floor, maintaining a visible, hands-on presence during covers.
3. Manage the wine cellar including stock control, procurement coordination, inventory reconciliation and cellar organisation.
4. Cultivate and promote a strong wine culture across the team through training, tastings and menu collaboration.
5. Monitor operational performance and commercial KPIs, preparing analyses and reports using Excel.
6. Produce clear presentations and executive summaries for leadership using PowerPoint.
7. Work with senior leadership to preserve and evolve Gucci Osteria service standards, guest experience and brand alignment.

1. Proven track record in fine dining or Michelin-starred restaurants, with supervisory or managerial responsibility.
2. Deep wine knowledge and demonstrated experience managing structured wine cellars and inventory.
3. Strong leadership skills with experience in team development, scheduling and performance management.
4. Hands-on, service-oriented approach with consistent presence on the floor during service.
5. Excellent organisational aptitude and meticulous attention to operational detail.
6. Proficiency in Microsoft Excel and PowerPoint for reporting and presentations.

1. Wine cellar management
2. Wine knowledge
3. Team leadership
4. Service coordination
5. Stock control
6. Reporting & analysis
7. Guest relations
8. Excel
9. PowerPoint

Significant experience in high-end gastronomy, ideally within Michelin-starred or equivalently exacting establishments, with prior responsibility for front-of-house operations and cellar management.

Diploma or degree in Hospitality, Culinary Arts, Sommelier certification or equivalent professional experience preferred.

The House fosters a highly creative, detail-oriented environment that blends Italian heritage with contemporary luxury hospitality. Teams operate in an international, fastidious setting where craftsmanship, rigorous standards and guest-first service are paramount.