Gucci Client Advisor

Gucci, a distinguished entity within the Kering Group, epitomizes luxury and sophistication in the fashion industry. As a part of this esteemed conglomerate, Gucci offers a dynamic and inclusive work environment where innovation and creativity are at the forefront. Employees are encouraged to embody the brand's values and contribute to its prestigious legacy.

1. Achieve or surpass individual and store sales targets on a monthly and seasonal basis.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and manage customer data using CRM tools to foster client relationships and personalize future interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion.
7. Collaborate with team members to ensure a consistent and exceptional client experience.
8. Uphold store security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci's visual standards.
10. Maintain organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting client relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced environment.
9. Flexibility to adapt to diverse customer needs.
10. Availability to work flexible hours, including evenings, weekends, and holidays.

1. Client-centric mindset.
2. Collaborative working style.
3. Innovative problem-solving abilities.
4. Ownership mentality in actions and behaviors.

A minimum of 3 years in luxury fashion sales or a comparable customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package designed to support the well-being and professional growth of its employees.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their individuality while working collaboratively. The brand values innovation, creativity, and a client-centric approach, creating an environment where employees can thrive and contribute to Gucci's legacy.