Gucci Client Advisor
Gucci, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci offers a vibrant and dynamic environment where creativity and innovation are at the forefront. The brand is committed to fostering talent and providing opportunities for growth within a diverse and inclusive workplace.
- Achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
- Engage with clients to build long-term relationships and cultivate brand loyalty using various clienteling tools.
- Participate in ongoing product knowledge and sales training modules, both in-person and virtually.
- Support the back of house team with cycle count and stock take processes as required.
- Full availability across Monday to Sunday.
- Previous experience in luxury retail is advantageous.
- A passion for delivering exceptional service as a brand ambassador.
- Ability to work collaboratively to achieve store targets and KPIs.
- Energetic with a positive attitude.
- Excellent verbal and written communication skills.
- Strong interpersonal skills to build client relationships.
- Proficiency in clienteling tools and techniques.
- Ability to work in a fast-paced, dynamic environment.
Previous experience in luxury retail is preferred, with a focus on client engagement and sales performance.
Gucci offers a stimulating and fulfilling workplace environment with opportunities for internal mobility and talent development. Employees are encouraged to reach their full potential through leadership skill enhancement and continuous learning.
Gucci is dedicated to building a diverse workforce that reflects the richness of its global clientele. The company values diversity in all its forms and promotes an inclusive culture where every employee can express their unique talents. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates.