Gucci Client Advisor

Sydney Australia

Wednesday, February 5, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to excellence, Gucci offers a dynamic and inspiring work environment where creativity and passion are celebrated. As an employer, Gucci fosters a culture of inclusivity and collaboration, encouraging employees to push boundaries and redefine the fashion landscape.

1. Guide clients through the buying journey, ensuring an exceptional customer experience.
2. Represent the brand with poise and professionalism, adhering to Gucci's standards.
3. Assist clients in product selection, providing insights into styles, characteristics, and trends.
4. Manage returns and exchanges efficiently, maintaining customer satisfaction.
5. Contribute to achieving sales targets through effective client engagement and relationship building.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of fashion trends and product knowledge.
3. Ability to deliver exceptional customer service and build lasting client relationships.

1. Excellent communication and interpersonal skills.
2. Proficiency in sales techniques and clienteling.
3. Strong organizational and multitasking abilities.

A minimum of 2 years of experience in luxury retail or a high-end customer service environment is required.

A high school diploma or equivalent is required; additional education in fashion or retail management is a plus.

Competitive benefits package including employee discounts, health insurance, and opportunities for professional development.

Gucci's workplace culture is one of innovation and creativity, where employees are encouraged to express their individuality and contribute to the brand's legacy. The company values diversity and inclusivity, fostering a supportive and collaborative environment where every team member is empowered to excel.