Gucci Client Advisor

Sydney • Australia

Thursday, January 2, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and progressive approach to fashion, Gucci offers a dynamic work environment where creativity and passion are highly valued. Employees are encouraged to push boundaries and redefine the fashion landscape, contributing to the brand's iconic status worldwide.

1. Represent the Gucci brand to clients, guiding them through the buying journey from collection discovery to product selection.
2. Provide exceptional customer service, ensuring client satisfaction and fostering brand loyalty.
3. Support store management by contributing to sales targets and enhancing the overall customer experience.
4. Present collections using brand standards, maintaining the high aesthetic and quality associated with Gucci.
5. Manage returns or exchanges efficiently, adhering to company policies.

1. Proven experience in a client-facing role within the luxury retail sector.
2. Strong understanding of fashion trends and product knowledge.
3. Ability to meet sales targets and work effectively within a team.

1. Excellent communication and interpersonal skills.
2. Proficiency in using retail management systems and e-commerce platforms.
3. Strong problem-solving abilities and attention to detail.

Candidates should have prior experience in luxury retail or a similar client advisory role, with a track record of meeting sales targets and delivering exceptional customer service.

A degree in Fashion, Business, or a related field is preferred.

Competitive benefits package including employee discounts, professional development opportunities, and a vibrant work environment.

Gucci fosters a culture of innovation and inclusivity, where employees are encouraged to express their creativity and individuality. The brand values diversity and promotes a collaborative atmosphere, ensuring that every team member feels valued and empowered to contribute to Gucci's success.