Gucci Client Advisor

Sunrise USA

Tuesday, February 4, 2025

Gucci, a distinguished name in luxury fashion, is part of the illustrious Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive workplace where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a culture of inclusivity, accessibility, and professional growth, making it a coveted destination for fashion enthusiasts and professionals alike.

1. Engage proactively with clients to establish strong relationships, ensuring they feel valued and at ease from the initial contact.
2. Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
3. Build rapport by understanding client needs and aspirations, exceeding their expectations with generosity and insight.
4. Expand the client base by recruiting new clients and nurturing existing ones.
5. Utilize in-store technology to ensure a seamless and relevant client experience.
6. Collect and analyze client information to tailor services to individual preferences.
7. Enhance the client experience by offering insights into local lifestyle trends.
8. Drive sales results by monitoring KPIs and maximizing selling opportunities both in-store and remotely.
9. Provide exceptional client experiences through luxury gestures and product rituals.
10. Employ effective selling techniques to drive sales and maintain a client-centric attitude.
11. Promote virtual appointments and distance sales to create additional selling opportunities.
12. Maintain a 'One-Gucci-Client' perspective across all transactions to ensure a positive client experience.
13. Guide clients in making informed purchasing decisions through storytelling and expert product knowledge.
14. Participate actively in store operations, including stock maintenance and inventory management.
15. Adhere to company policies with a focus on loss prevention and operational excellence.
16. Contribute to maintaining visual display standards and follow grooming guidelines.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client-focused attitude.
7. Adaptability to different clients and complex situations.
8. Strong communication skills.
9. Ability to thrive in a fast-paced, dynamic environment.

1. Proficient in client relationship management.
2. Exceptional selling and negotiation skills.
3. Strong understanding of luxury fashion trends.
4. Ability to use in-store technology effectively.
5. Excellent communication and interpersonal skills.
6. Ability to work collaboratively in a team environment.

A minimum of two years in luxury fashion sales or a similar customer service role, demonstrating a successful track record in achieving sales targets and building client relationships.

Gucci offers a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and a commitment to inclusivity and accessibility.

Gucci fosters a vibrant and inclusive culture where diversity of thought, background, and skills is celebrated. The brand is committed to creating a respectful and responsible workplace, where honesty, transparency, and integrity are the cornerstones of all interactions. Employees are encouraged to be innovative, accountable, and collaborative, contributing to a community united by a passion for breaking new ground in the fashion industry.