Gucci Client Advisor

Gucci is an iconic Italian luxury fashion house within the Kering group, renowned for craftsmanship, creativity and strong heritage. As a global retail employer, Gucci operates high‑standard boutiques that prioritise client experience, product excellence and a culture of stylistic innovation.

1. Deliver the full Gucci selling ceremony from client welcome to sale closure, consistently achieving store and individual sales targets.
2. Provide exceptional, informed client service by communicating Gucci’s heritage and product knowledge to elevate customer experience and brand loyalty.
3. Proactively manage client relationships via clienteling and CRM: identify needs, maintain qualitative client records, and execute targeted cross‑selling and up‑selling to grow revenue.
4. Engage clients on fashion trends and lifestyle, tailoring interactions to diverse tastes and building long‑term rapport and retention.
5. Support prospecting efforts to convert new potential clients and expand the store’s client base.
6. Implement and maintain visual merchandising according to Gucci visual guidelines to ensure product presentation aligns with brand standards.
7. Maintain floor and stockroom inventory at appropriate levels following company procedures and assist in stock accuracy and replenishment activities.
8. Adhere to Gucci grooming, conduct and operational policies to uphold brand image and compliance.

1. Client‑centric mindset with flexibility to adapt to a diverse luxury clientele.
2. Excellent verbal communication and interpersonal skills; ability to confidently present product storytelling.
3. High ethical standards, professionalism and a strong sense of responsibility.
4. Proven team player with collaborative approach and ability to perform in a fast‑paced retail environment.
5. Previous experience in luxury, retail, fashion or service environments is preferred.
6. Foreign language ability is an advantage.

1. Selling ceremony
2. Clienteling
3. CRM
4. Product knowledge (luxury goods)
5. Cross‑selling
6. Up‑selling
7. Visual merchandising
8. Inventory management
9. Customer service
10. Teamwork
11. Communication skills

Prior experience in luxury or fashion retail is preferred; demonstrable history of meeting sales targets and managing client relationships is advantageous.

High school diploma or equivalent; vocational training or coursework in fashion, retail, or related disciplines is a plus.

Gucci fosters a creative, client‑centric retail culture that blends Italian craftsmanship and contemporary innovation. Colleagues are expected to maintain high standards of service and presentation while collaborating within dynamic, high‑performance store teams.