Gucci Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci offers a dynamic and inclusive environment where creativity and innovation are encouraged. The brand is committed to fostering talent and providing opportunities for professional growth within the luxury sector.

1. Execute Gucci's selling ceremony to achieve both store and personal sales targets.
2. Deliver exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products, exceeding customer expectations.
3. Utilize clienteling to understand customer needs, proposing cross-selling and up-selling opportunities to enhance sales.
4. Communicate fashion trends and luxury market insights passionately with clients, building and strengthening customer relationships.
5. Ensure customer comfort and tailor interactions to diverse client styles, maintaining and expanding the customer base through qualitative CRM updates.
6. Manage product visual displays according to Gucci's visual guidelines.
7. Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
8. Adhere to Gucci's grooming standards and policies.

1. Customer-focused service mindset with adaptability to diverse clientele.
2. Excellent communication skills.
3. High ethical standards and sense of responsibility.
4. Team player with strong teamwork skills.
5. Ability to work efficiently in a fast-paced and dynamic environment.
6. Experience in luxury, retail, fashion, or service industries preferred.
7. Proficiency in foreign languages is an advantage.

1. Customer service excellence
2. Communication
3. Ethical conduct
4. Team collaboration
5. Adaptability
6. Product knowledge
7. Clienteling

Preferred experience in luxury, retail, fashion, or service industries.

Employees enjoy a comprehensive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.

Gucci fosters a vibrant and inclusive workplace culture that values creativity, innovation, and diversity. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.