Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci offers a dynamic and inclusive environment where creativity and innovation are encouraged. The brand is committed to fostering talent and providing opportunities for professional growth within the luxury sector.
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products, exceeding customer expectations.
- Utilize clienteling to understand customer needs, proposing cross-selling and up-selling opportunities to enhance sales.
- Communicate fashion trends and luxury market insights passionately with clients, building and strengthening customer relationships.
- Ensure customer comfort and tailor interactions to diverse client styles, maintaining and expanding the customer base through qualitative CRM updates.
- Manage product visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
- Customer-focused service mindset with adaptability to diverse clientele.
- Excellent communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork skills.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
- Customer service excellence
- Communication
- Ethical conduct
- Team collaboration
- Adaptability
- Product knowledge
- Clienteling
Preferred experience in luxury, retail, fashion, or service industries.
Employees enjoy a comprehensive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.
Gucci fosters a vibrant and inclusive workplace culture that values creativity, innovation, and diversity. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.

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