Gucci Client Advisor
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative approach and commitment to excellence, Gucci offers a dynamic work environment where creativity and passion are encouraged. Employees are empowered to take ownership of their roles, contributing to the brand's legacy and continued success.
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Engage in clienteling activities to understand customer needs and propose cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, showcasing passion for fashion and luxury goods.
- Build and strengthen customer relationships by tailoring interactions to diverse customer styles.
- Monitor and update customer information in the CRM system to retain existing clients and identify new prospects.
- Manage product visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork skills.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
- Customer service excellence
- Effective communication
- Ethical judgment
- Team collaboration
- Adaptability
- Sales acumen
- Product knowledge
- CRM proficiency
Experience in luxury, retail, fashion, or service industries is preferred.
Gucci offers a competitive benefits package, including opportunities for professional development and career advancement within the Kering Group.
Gucci fosters a culture of innovation and creativity, encouraging employees to express their individuality while aligning with the brand's values. The workplace is dynamic and fast-paced, promoting collaboration and continuous learning.

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