Gucci Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative approach and commitment to excellence, Gucci offers a dynamic work environment where creativity and passion are encouraged. Employees are empowered to take ownership of their roles, contributing to the brand's legacy and continued success.

1. Execute Gucci's selling ceremony to achieve store and personal sales targets.
2. Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
3. Engage in clienteling activities to understand customer needs and propose cross-selling and upselling opportunities.
4. Communicate fashion trends and luxury market insights to customers, showcasing passion for fashion and luxury goods.
5. Build and strengthen customer relationships by tailoring interactions to diverse customer styles.
6. Monitor and update customer information in the CRM system to retain existing clients and identify new prospects.
7. Manage product visual displays according to Gucci's visual guidelines.
8. Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
9. Adhere to Gucci's grooming standards and policies.

1. Customer-centric service mindset with adaptability to diverse clientele.
2. Strong communication skills.
3. High ethical standards and sense of responsibility.
4. Team player with strong teamwork skills.
5. Ability to work in a fast-paced and dynamic environment.
6. Experience in luxury, retail, fashion, or service industries preferred.
7. Proficiency in foreign languages is an advantage.

1. Customer service excellence
2. Effective communication
3. Ethical judgment
4. Team collaboration
5. Adaptability
6. Sales acumen
7. Product knowledge
8. CRM proficiency

Experience in luxury, retail, fashion, or service industries is preferred.

Gucci offers a competitive benefits package, including opportunities for professional development and career advancement within the Kering Group.

Gucci fosters a culture of innovation and creativity, encouraging employees to express their individuality while aligning with the brand's values. The workplace is dynamic and fast-paced, promoting collaboration and continuous learning.