Gucci Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the global conglomerate Kering, which encompasses a portfolio of renowned luxury brands. As an employer, Gucci is committed to fostering an environment that encourages creativity and innovation, offering opportunities for professional growth and development within the luxury retail sector.

1. Execute Gucci's selling ceremony to achieve store and personal sales targets.
2. Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
3. Identify customer needs through clienteling activities and propose cross-selling and up-selling opportunities to increase sales.
4. Communicate fashion trends and luxury market insights to customers, showcasing a passion for fashion and luxury goods.
5. Build and strengthen customer relationships by adapting to diverse customer styles and maintaining a comfortable shopping environment.
6. Monitor and update customer information in the CRM system to retain existing clients and identify potential new clients.
7. Manage visual displays according to Gucci's visual guidelines.
8. Maintain appropriate stock levels in the warehouse and on the floor in accordance with company policies and procedures.
9. Adhere to Gucci's grooming standards and policies.

1. Customer-centric service mindset with flexibility to adapt to diverse clientele.
2. Strong communication skills.
3. High ethical standards and sense of responsibility.
4. Ability to work effectively in a team environment.
5. Capability to perform in a fast-paced and dynamic setting.
6. Experience in luxury, retail, fashion, or service industries preferred.
7. Proficiency in foreign languages is an advantage.

1. Customer service excellence
2. Effective communication
3. Team collaboration
4. Adaptability
5. Sales techniques
6. Product knowledge
7. CRM proficiency

Preferred experience in luxury, retail, fashion, or service industries.

Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the luxury retail sector.

Gucci fosters a culture of creativity and innovation, encouraging employees to embody the brand's philosophy and values. The workplace is dynamic and fast-paced, with a strong emphasis on teamwork and customer engagement.