Gucci Client Advisor

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most sustainable manner, fostering creativity and excellence. As an employer, Gucci offers a dynamic and inclusive work environment where innovation and passion for fashion are at the forefront.

1. Execute Gucci's selling ceremony to achieve both store and personal sales targets.
2. Provide exceptional customer service by showcasing extensive knowledge of Gucci's history, heritage, and products.
3. Identify customer needs through clienteling activities and propose cross-selling and up-selling opportunities to enhance sales.
4. Demonstrate passion for fashion and luxury goods, engaging with customers about fashion trends and the luxury market.
5. Build and strengthen customer relationships by adapting to diverse customer styles and ensuring comfort.
6. Monitor and update customer information in the CRM system to retain existing clients and identify new potential customers.
7. Manage product visual displays according to Gucci's visual guidelines.
8. Maintain appropriate stock levels on the floor and in the warehouse, adhering to company policies and procedures.
9. Comply with Gucci's grooming standards and policies.

1. Customer-centric service mindset with the flexibility to adapt to diverse clientele.
2. Excellent communication skills.
3. High ethical standards and sense of responsibility.
4. Team player with strong teamwork skills.
5. Ability to work effectively in a fast-paced and dynamic environment.
6. Experience in luxury, retail, fashion, or service industries preferred.
7. Proficiency in foreign languages is an advantage.

1. Customer service excellence
2. Communication
3. Ethical judgment
4. Team collaboration
5. Adaptability
6. Product knowledge
7. Clienteling

Preferred experience in luxury, retail, fashion, or service industries.

Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within a prestigious global brand.

Gucci fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and excellence.