Gucci Client Advisor

San Marcos • USA

Tuesday, February 18, 2025

Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most sustainable manner. Gucci is celebrated for its innovative designs and exceptional craftsmanship, offering a dynamic workplace where creativity and excellence are at the forefront.

1. Achieve or surpass individual and store sales targets monthly and seasonally.
2. Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing a passion for fashion.
7. Collaborate with team members to ensure a consistent, exceptional customer experience and contribute to a positive work environment.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci's visual standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven track record of exceeding sales targets and building lasting customer relationships.
4. Excellent communication skills and ability to multitask.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Flexibility to work in a fast-paced environment.
9. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales expertise
3. Product knowledge
4. Relationship building
5. Communication skills
6. Organizational skills
7. Attention to detail
8. Team collaboration
9. Adaptability
10. Flexibility

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred.

Gucci offers a culture of inclusivity and accessibility, with opportunities for growth and development within the Kering Group.

Gucci fosters a vibrant and inclusive workplace culture, encouraging creativity, collaboration, and personal growth. As part of the Kering Group, Gucci is committed to sustainability and innovation, creating an environment where employees are empowered to excel and contribute to the brand's legacy.