Gucci Client Advisor

San Francisco • USA

Wednesday, December 3, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to creativity, innovation, and sustainability. The brand offers a dynamic work environment where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.

1. Engage proactively with clients to establish strong relationships, ensuring they feel valued and at ease from the first point of contact.
2. Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
3. Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
4. Develop and expand the client base by recruiting new clients and nurturing existing ones.
5. Utilize in-store technology to ensure a seamless and relevant client experience.
6. Collect meaningful client information to customize services and enhance client satisfaction.
7. Provide insights on local lifestyle trends to add value to the client experience.
8. Drive sales results by monitoring KPIs and maximizing selling opportunities both in-store and remotely.
9. Provide exceptional client experiences through luxury gestures and product rituals.
10. Employ effective selling techniques to drive sales and maintain a client-centric attitude.
11. Promote virtual appointments and distance sales to create additional selling opportunities.
12. Maintain a "One-Gucci-Client" perspective across all transactions to ensure a positive client experience.
13. Guide clients to make informed purchasing decisions through expert product knowledge and styling advice.
14. Participate in store operations, including stock maintenance and inventory management.
15. Adhere to policies and procedures with a focus on loss prevention and operational excellence.
16. Contribute to upholding visual display standards and follow grooming guidelines.
17. Manage general store administration and functionality.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client attitude.
7. High flexibility and adaptability to different clients and situations.
8. Strong communication skills.

1. Client relationship management
2. Sales and negotiation
3. Product knowledge and styling
4. Communication and interpersonal skills
5. Adaptability and flexibility
6. Operational excellence

A minimum of two years in luxury fashion sales or a similar customer service role, with a proven track record of success.

A base salary range of $18.90 USD to $21.00 USD, with eligibility for an incentive program based on individual and organizational performance.

Medical, dental, and vision insurance, paid time off (PTO), and a 401K plan.

Gucci fosters a culture of inclusivity and accessibility, valuing diversity in thought, background, and skills. The brand emphasizes respect, responsibility, and trustworthiness, encouraging personal and professional growth through thoughtfulness and accountability. Employees are empowered to express their uniqueness and are supported in their continuous learning and development.