Gucci Client Advisor

Parndorf Austria

Thursday, February 6, 2025

Gucci, a prestigious name in the luxury fashion industry, was established in Florence, Italy, in 1921. As a leading luxury brand, Gucci continues to redefine opulence, celebrating its centenary by embracing creativity, Italian craftsmanship, and innovation. As part of the esteemed Kering Group, Gucci benefits from the conglomerate's expertise in managing a portfolio of renowned fashion, leather goods, jewelry, and eyewear houses.

1. Provide sophisticated and dedicated customer service, ensuring an exceptional client experience.
2. Offer insights and advice on fashion trends and developments in the luxury market.
3. Cultivate and maintain long-term relationships with clients, focusing on customer retention.
4. Utilize CRM tools to capture meaningful customer data, build relationships, and personalize future client development opportunities.
5. Ensure optimal presentation of the sales floor.

1. Experience in high-end retail; experience in fashion/luxury is advantageous.
2. Strong enthusiasm for engaging with clients and colleagues.
3. Excellent customer and service orientation.
4. Proven sales orientation with the ability to successfully close sales.
5. Enjoyment of working in an international and familial team environment.
6. Excellent understanding of the luxury segment and its products.
7. Fluent in German and proficient in English; additional languages are a plus.
8. Affinity for a digital environment.

1. Customer service excellence
2. Sales expertise
3. Relationship building
4. Fashion trend awareness
5. CRM proficiency

Previous experience in high-end retail, preferably within the fashion or luxury sector.

Opportunity to work within a prestigious luxury brand and a dynamic team environment.

Gucci fosters a culture of creativity, innovation, and Italian craftsmanship. As part of the Kering Group, the company thrives in a collaborative environment that values diversity and encourages professional growth.