Gucci Client Advisor

Nice • France

Tuesday, January 14, 2025

Gucci, a distinguished emblem of Italian luxury founded in Florence in 1921, is renowned for its influential, innovative, and progressive approach to fashion. As part of the Kering group, Gucci embodies the essence of Italian craftsmanship through its eclectic, contemporary, and romantic creations, which are celebrated for their quality and meticulous attention to detail.

1. Develop a comprehensive understanding of Gucci's history and heritage.
2. Demonstrate exceptional product knowledge.
3. Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
4. Present products effectively to engage and convince clients through storytelling.
5. Maintain an adequate and appropriate stock of items on the sales floor.
6. Provide exceptional customer service by welcoming clients according to Gucci guidelines and offering personalized advice.
7. Facilitate communication between team members and clients.
8. Achieve or exceed individual and departmental sales targets and KPIs.
9. Participate in alteration services, including measurements, adjustments, client reservations, orders, and receiving items.
10. Assist with stock replenishment, labeling, and organization.
11. Possess thorough knowledge and management of stock.
12. Handle transactions and manage the cash register.
13. Apply CRM procedures to expand the boutique's client database.
14. Adhere to boutique security directives to prevent theft and losses.

1. Professional Baccalaureate
2. BTS or DUT
3. Experience in sales
4. Experience in luxury retail

1. Ambassador of the brand and its values
2. Product knowledge and sales techniques
3. Passion for fashion and the luxury sector
4. Proficiency in French and English, with a third language appreciated
5. Excellent presentation and communication skills
6. Customer service orientation and persuasive abilities
7. Understanding of luxury codes
8. Ability to work in a team

Previous experience in sales, particularly within the luxury sector, is required.

BTS or DUT

Gucci is committed to fostering a diverse workforce, embracing diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This commitment enriches the workplace and enhances adaptability in a changing world.

Gucci promotes an inclusive and diverse workplace culture that encourages the expression of individual and collective talents. As an equal opportunity employer, Gucci welcomes and considers applications from all qualified candidates, regardless of their background.