Gucci Client Advisor

Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, providing employees with opportunities to excel in a dynamic and prestigious environment.

1. Engage and establish strong relationships with clients, ensuring they feel valued from the first point of contact.
2. Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Develop and expand the client base by recruiting new clients and nurturing existing ones.
4. Leverage in-store technology to enhance the client experience.
5. Collect and utilize meaningful client information to tailor services to individual preferences.
6. Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
7. Provide exceptional client experiences through hospitality and luxury gestures.
8. Use effective selling techniques to drive sales and maintain a client-centric attitude.
9. Promote virtual appointments and distance sales to create additional selling opportunities.
10. Maintain a 'One-Gucci-Client' perspective for all transactions.
11. Engage clients with storytelling, expert product knowledge, and styling advice.
12. Participate in store operations, including stock maintenance and inventory.
13. Adhere to all policies and procedures, focusing on loss prevention and operational excellence.
14. Contribute to visual merchandising and uphold Gucci's visual standards.

1. 2+ years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store results.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail hours, including evenings, weekends, and holidays.
5. Deep knowledge and passion for fashion and luxury.
6. Excellent commercial awareness and client attitude.
7. Strong communication skills and ability to adapt to different clients and situations.

1. Relationship building
2. Sales and client management
3. Product knowledge
4. Communication
5. Adaptability
6. Team collaboration
7. Problem-solving

A minimum of 2 years in luxury fashion sales or a similar customer service role is required.

A reasonable estimate of the current base salary range is $19.00- $23.00/hour.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Gucci fosters a community of individuals united by a passion for innovation and excellence in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground.