Gucci Client Advisor

New York • USA

Monday, November 10, 2025

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci offers a dynamic and inclusive environment where creativity and excellence are fostered. The brand is committed to providing a workplace that supports professional growth and values diversity, making it an ideal place for those passionate about fashion and luxury to thrive.

1. Engage proactively with clients to establish strong relationships and provide exceptional service both in-store and remotely.
2. Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
3. Develop and expand the client base by recruiting new clients and nurturing existing relationships.
4. Utilize in-store technology to enhance the client experience and ensure smooth transactions.
5. Collect and analyze client information to tailor services to individual preferences.
6. Provide insights on local lifestyle trends to add value to the client experience.
7. Drive sales by monitoring KPIs and maximizing selling opportunities.
8. Promote virtual appointments and distance sales to create additional selling opportunities.
9. Maintain a 'One-Gucci-Client' perspective to ensure a seamless client experience across all transactions.
10. Engage clients with storytelling and expert product knowledge to assist in informed purchasing decisions.
11. Participate in store operations, including stock maintenance and inventory management.
12. Adhere to company policies and procedures, focusing on loss prevention and operational excellence.

1. Minimum of 2 years of luxury fashion sales experience with a proven track record.
2. Ability to drive and exceed individual and store sales targets.
3. High degree of ethics, professionalism, and integrity.
4. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Strong communication and interpersonal skills.
2. Excellent commercial awareness and client-focused attitude.
3. Ability to adapt to different clients and complex situations.
4. Proficiency in using technology to enhance client experiences.

At least 2 years of experience in luxury fashion sales or a similar customer service role.

A reasonable estimate of the current base salary range is $19.00- $25.00 per hour.

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Gucci fosters a community of passionate individuals united by a shared commitment to innovation and excellence in the fashion industry. The workplace culture is inclusive, dynamic, and supportive of professional growth.