Gucci Client Advisor

New York USA

Wednesday, January 22, 2025

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to excellence, innovation, and sustainability. The brand offers a dynamic and inclusive work environment where creativity and collaboration are at the forefront, providing employees with opportunities to grow and contribute to the brand's storied legacy.

1. Achieve or surpass monthly and seasonal individual and store sales targets, fostering business growth.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book, regularly contacting clients and providing follow-up on sales or requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience, contributing to a positive work environment.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci's visual standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and guidelines.
12. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
3. Proven ability to drive and exceed individual and store results, building lasting relationships with customers and colleagues.
4. Excellent communication skills, both oral and written, with the ability to multitask.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced and dynamic environment.
9. High flexibility and adaptability to different customers.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Exceptional customer service skills.
2. Strong sales acumen.
3. Excellent communication and interpersonal skills.
4. Organizational and multitasking abilities.
5. Attention to detail.
6. Team collaboration.
7. Adaptability and flexibility.

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

The base salary range is estimated between $20.00 USD and $22.00 USD per hour, depending on experience and location.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci fosters a culture of inclusivity, creativity, and innovation, encouraging employees to express their unique talents and contribute to the brand's legacy. The work environment is dynamic and collaborative, with a strong emphasis on personal and professional growth.