Gucci

Client Advisor

Gucci is a renowned luxury fashion brand known for its innovative designs and high-quality products. As part of the Kering Group, Gucci is committed to creating a diverse and inclusive environment, fostering creativity and excellence in the fashion industry.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive and exceed individual KPI goals through high-quality sales and customer service.
4. Capture meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book and provide follow-up on sales or client requests.
6. Discuss fashion trends and developments in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold visual display standards in accordance with Gucci guidelines.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to drive and exceed individual and store results.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Accuracy and attention to detail.
7. Team-focused with a desire to collaborate effectively.
8. Ability to work in a fast-paced and dynamic environment.
9. High flexibility and adaptability to different customers.
10. Ability to work a flexible schedule including evenings, weekends, and holidays.

1. Excellent communication skills
2. Strong organizational skills
3. Attention to detail
4. Team collaboration
5. Adaptability
6. Customer service excellence

3+ years of luxury fashion sales experience or in a similar customer service role.

Bachelor’s Degree preferred.

A reasonable estimate of the current base salary range is $21.00 USD to $23.00 USD.

Gucci fosters a culture of inclusivity and accessibility, promoting a collaborative and innovative work environment. The company values creativity and encourages employees to break new ground in the fashion world.