Gucci Client Advisor

Gucci, established in Florence, Italy, in 1921, stands as a venerated leader in the luxury fashion industry, renowned for its commitment to Italian craftsmanship, innovation, and creativity. As part of the illustrious Kering Group, Gucci benefits from the conglomerate's extensive expertise in managing prestigious brands across fashion, leather goods, jewelry, and eyewear sectors.

1. Serve customers in alignment with the Gucci selling ceremony.
2. Provide exceptional customer service by greeting, listening, and assisting customers, demonstrating extensive product knowledge and understanding of Gucci's history and heritage.
3. Facilitate cross and up-selling across all product categories.
4. Engage with clients, offering insights on fashion trends and luxury market developments.
5. Build and strengthen relationships with a diverse clientele, ensuring a welcoming environment for all.
6. Monitor and update customer information using CRM tools to retain existing customers and identify new potential clients.
7. Achieve individual and store sales goals, contributing to business growth.
8. Foster open communication and collaboration with team members, proposing effective solutions.
9. Assist in managing the visual display of products according to Gucci's visual standards.
10. Ensure store maintenance and appropriate product levels on the sales floor in line with corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci's grooming standards and policies.

1. Proven experience in a similar role within fashion retail companies.
2. Demonstrated ability to drive and exceed individual and store results.
3. Deep passion for fashion and luxury.
4. Excellent commercial awareness and customer-focused attitude.
5. High flexibility and adaptability to different customer needs.
6. Team-player mentality.

1. Strong communication skills.
2. Ability to work in a fast-paced and dynamic environment.
3. Knowledge of luxury products.

Proven experience in a similar role within fashion retail companies.

Gucci offers a diverse and inclusive workplace, encouraging employees to express their talents individually and collectively. The company supports professional growth and adaptation to a changing world.

Gucci is committed to fostering a diverse workforce, believing that diversity in gender, age, disability, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. As an Equal Opportunity Employer, Gucci welcomes applications from all qualified candidates.