Gucci Client Advisor
Gucci, a storied luxury brand founded in Florence in 1921, stands as a beacon of Italian craftsmanship and innovation. As part of the esteemed Kering Group, Gucci continues to redefine luxury, offering unparalleled creativity and quality across fashion, leather goods, jewelry, and eyewear. The brand is renowned for its commitment to excellence and its ability to inspire a global audience.
- Provide sophisticated and dedicated customer consultation and optimal service.
- Offer advice on fashion trends and luxury market developments.
- Cultivate and maintain a loyal clientele through service-oriented relationship management.
- Capture and utilize customer data via CRM tools to personalize future engagements.
- Ensure the optimal presentation of the sales floor.
- Experience in high-end retail, preferably in fashion or luxury.
- Strong customer service and interpersonal skills.
- Sales-driven with a proven ability to close sales.
- Fluency in German and proficiency in English; additional languages are advantageous.
- Affinity for digital environments.
- Exceptional customer and service orientation.
- Ability to work effectively in an international and familial team.
- Excellent understanding of the luxury segment and its products.
Previous experience in high-end retail, particularly in fashion or luxury, is preferred.
Opportunity to work within a prestigious global luxury brand and a dynamic team environment.
Gucci fosters a culture of creativity, innovation, and inclusivity, encouraging employees to express their individuality while working collaboratively. The brand values Italian craftsmanship and seeks to inspire its team to uphold these standards of excellence.