Gucci Client Advisor

Gucci is an influential Italian luxury fashion house renowned for its craftsmanship, heritage and creative leadership in apparel, leather goods and accessories. The brand operates within the Kering group and is recognised for its attention to detail, innovative design direction and global retail network.

1. Deliver an exceptional client experience by greeting, advising and assisting customers while demonstrating comprehensive product knowledge and the Gucci selling ceremony.
2. Proactively build and strengthen long-term client relationships, adapt approach to diverse nationalities and personalities, and secure client loyalty.
3. Use company CRM tools to capture and update customer information, identify high-potential clients and support clienteling activities.
4. Achieve individual and store sales targets through consultative selling, cross-selling and up-selling across all product categories.
5. Support store operations including product replenishment, inventory control and adherence to Gucci visual merchandising standards.
6. Foster open, collaborative communication with colleagues and contribute constructive solutions to enhance store performance.

1. Proven track record of meeting or exceeding sales targets in luxury retail or high-end fashion.
2. Strong commercial acumen with a demonstrated passion for fashion and knowledge of luxury market trends.
3. Excellent interpersonal and communication skills; ability to initiate and sustain face-to-face client conversations.
4. Flexible availability to work retail hours, including evenings, weekends and public holidays.
5. Team-oriented mindset with a commitment to brand standards and collaborative problem solving.
6. Fluency in Spanish and English.

1. CRM
2. Clienteling
3. Visual merchandising
4. Cross-selling and up-selling
5. Bilingual customer communication (Spanish/English)
6. Luxury retail selling ceremony knowledge

Several years of frontline experience in luxury retail or fashion sales, with demonstrable results in client acquisition, retention and achieving sales objectives.

High school diploma or equivalent; a tertiary qualification in fashion, business or retail is advantageous.

Gucci cultivates a creative, collaborative and performance-driven workplace with strong emphasis on craftsmanship, brand heritage and innovation. Talent development and internal mobility are promoted across the Kering group, and the brand values diversity and inclusion as drivers of cultural and commercial adaptability.