Gucci Client Advisor

Gucci, a hallmark of luxury and innovation, is renowned for its modern approach to fashion, redefining luxury for the 21st century. As part of the esteemed Kering Group, Gucci stands at the forefront of the fashion industry, celebrated for its eclectic, contemporary, and romantic designs that epitomize Italian craftsmanship. Kering, a global leader in apparel and accessories, boasts a portfolio of powerful luxury and lifestyle brands. Gucci is dedicated to fostering a diverse workforce, embracing diversity in all its forms to enrich the workplace and adapt to a changing world.

1. Provide exceptional customer service by adhering to the Gucci selling ceremony.
2. Demonstrate comprehensive knowledge of Gucci products, history, and heritage to assist customers effectively.
3. Engage in cross-selling and up-selling across all product categories.
4. Advise clients on fashion trends and developments in the luxury market.
5. Cultivate and strengthen customer relationships, accommodating diverse nationalities and personalities.
6. Maintain and update customer information using CRM tools to retain and identify high-potential clients.
7. Achieve individual and store sales targets, contributing to business growth.
8. Foster open and constructive communication within the team, proposing effective solutions.
9. Manage visual merchandising in accordance with Gucci standards.
10. Ensure store maintenance and product availability on the sales floor, following corporate policies.
11. Oversee product replenishment and inventory management.
12. Adhere to Gucci grooming standards and policies.

1. Proven experience in a similar role within the fashion retail industry.
2. Demonstrated ability to exceed individual and store sales targets.
3. Deep passion for fashion and luxury products.
4. Excellent commercial awareness and customer-centric attitude.
5. High flexibility and adaptability to diverse customer needs.
6. Team-oriented mindset.
7. Strong communication skills.
8. Ability to thrive in a fast-paced, dynamic environment.
9. In-depth knowledge of luxury products.
10. Fluency in Italian and English.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication
5. Team collaboration
6. Adaptability
7. Problem-solving
8. Fashion trend awareness
9. CRM proficiency

Experience in a comparable role within the fashion retail sector is required.

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Gucci fosters an inclusive and diverse workplace culture, encouraging employees to express their talents and adapt to a changing world. The brand values innovation, creativity, and collaboration, creating an environment where employees can thrive.