Gucci Client Advisor

Miami • USA

Wednesday, March 12, 2025

Gucci, a prestigious name in luxury fashion, operates under the esteemed Kering conglomerate, known for its commitment to excellence and innovation in the fashion industry. As an employer, Gucci offers a dynamic environment where creativity and passion for luxury are at the forefront, providing employees with the opportunity to contribute to a brand renowned for its heritage and contemporary influence.

1. Achieve or exceed monthly and seasonal sales goals for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals by maintaining high standards of customer service and sales quality.
4. Capture and manage customer data using CRM tools to foster client relationships and personalize future interactions.
5. Maintain an organized client book, ensuring regular client contact and follow-up on sales or requests.
6. Provide fashion advice and discuss trends in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to maintaining visual standards of product displays.
10. Organize and maintain stock rooms and adhere to Gucci image standards.
11. Comply with all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to exceed sales targets and build lasting customer relationships.
4. Excellent oral and written communication skills.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to thrive in a fast-paced and dynamic environment.
9. Flexibility to work evenings, weekends, and holidays as required.

1. Client-centric mindset with a focus on luxury service.
2. Ability to work collaboratively in a flat, connected, and fast-paced environment.
3. Creative problem-solving skills.
4. Ownership mentality in actions and behaviors.
5. Effective communication and relationship-building skills.
6. Empowerment and encouragement of team members.
7. Continuous learning and feedback-seeking attitude.

A minimum of 3 years in luxury fashion sales or a similar customer service setting is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, fostering a culture of inclusivity and accessibility for all employees.

Gucci fosters a culture of inclusivity and innovation, encouraging employees to break new ground in the fashion world. The workplace is characterized by a collaborative spirit, where creativity and passion for luxury are celebrated and nurtured.