Gucci Client Advisor

Gucci, a prestigious brand under the Kering Group, is renowned for its influential, innovative, and progressive approach to fashion. The brand epitomizes Italian craftsmanship, offering products that are synonymous with quality and attention to detail. As an employer, Gucci is committed to fostering talent development and internal mobility, providing a stimulating environment where employees can thrive and reach their full potential.

1. Provide exceptional customer service by greeting, listening, and assisting customers to exceed their needs.
2. Advise customers on fashion trends and developments in the luxury market.
3. Build and strengthen relationships with a diverse customer base.
4. Monitor and update customer information using CRM tools.
5. Ensure cross and up-selling across all product categories.
6. Achieve individual and store sales goals.
7. Collaborate with team members to propose effective solutions.
8. Manage visual displays in accordance with Gucci standards.
9. Ensure product replenishment and conduct physical inventory checks.

1. Proven record of achieving sales targets.
2. Strong business acumen and strategic vision.
3. Experience in face-to-face customer service.
4. Excellent communication and interpersonal skills.
5. Ability to multitask in a fast-paced environment.
6. Team player with a collaborative spirit.
7. Experience in fashion, retail, or related fields.
8. Fluent in Spanish and English.
9. Willingness to work a flexible retail schedule, including evenings, weekends, and holidays.

Experienced in face-to-face customer service within fashion, retail, or related fields.

Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms. The brand promotes leadership skills and encourages employees to reach their full potential in a dynamic and fulfilling environment. Gucci is committed to being an Equal Opportunity Employer, welcoming applications from all qualified candidates.