Gucci Client Advisor

Mexico City • Mexico

Friday, December 5, 2025

Gucci, a beacon of luxury and innovation, is a leading fashion house renowned for its modern approach to fashion. As part of the Kering Group, Gucci represents the pinnacle of Italian craftsmanship, offering products that are synonymous with quality and attention to detail. The brand is committed to fostering talent and promoting internal mobility, making it a desirable employer in the luxury fashion industry.

1. Provide exceptional customer service by greeting, listening, and assisting customers, demonstrating extensive knowledge of Gucci products and history.
2. Advise customers on fashion trends and developments in the luxury market, showcasing passion for fashion and luxury goods.
3. Build and strengthen relationships with customers of diverse nationalities and personalities, ensuring a welcoming atmosphere.
4. Monitor and update customer information using CRM tools to retain existing customers and identify new potential clients.
5. Facilitate cross-selling and up-selling across all product categories.
6. Achieve individual and store sales goals, contributing to business growth.
7. Foster open communication with team members, collaborating to propose effective solutions.
8. Contribute to the visual merchandising of products in line with Gucci standards.
9. Ensure product replenishment and manage physical inventory.

1. Proven track record of achieving sales targets.
2. Strong business acumen and strategic vision in fashion retail.
3. Experience in face-to-face customer service.
4. Fluency in Spanish and English.

1. Excellent communication and interpersonal skills.
2. Ability to foster customer relationships.
3. Flexibility and multi-tasking capabilities.
4. Team player mentality.

Experience in fashion, retail, or related fields is required.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for learning and growth. The company is committed to talent development and fostering internal mobility.

Gucci values diversity in all its forms, believing it enriches the workplace and enhances adaptability to a changing world. The company promotes a culture of inclusivity and equal opportunity, welcoming applications from all qualified candidates.