Gucci Client Advisor

Mexico City • Mexico

Wednesday, November 5, 2025

Gucci, a hallmark of luxury fashion, is renowned for its innovative and progressive approach, continually redefining modern style. As part of the esteemed Kering Group, Gucci benefits from the conglomerate's commitment to excellence and sustainability. The brand epitomizes Italian craftsmanship, offering products that are the quintessence of quality and meticulous attention to detail.

1. Deliver exceptional customer service by greeting, listening, and assisting clients to exceed their needs, demonstrating comprehensive knowledge of Gucci products and heritage.
2. Advise customers on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
3. Cultivate and strengthen customer relationships, adeptly handling diverse nationalities and personalities to ensure customer comfort.
4. Monitor and update customer information using company CRM tools to retain existing clients and identify potential high-value customers.
5. Execute cross-selling and up-selling strategies across all product categories.
6. Achieve individual and store sales targets, contributing to business growth.
7. Promote open and constructive communication within the team, collaborating effectively and proposing solutions.
8. Assist in managing product visual displays in line with Gucci's visual standards.
9. Ensure product replenishment and manage physical inventory.

1. Proven track record of meeting sales targets.
2. Strong business acumen with a strategic vision for business development.
3. Experience in face-to-face customer service.
4. Excellent communication and interpersonal skills.
5. Fluency in Spanish and English.
6. Flexibility to work retail hours, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales and business development
3. Interpersonal communication
4. Team collaboration
5. Adaptability in fast-paced environments
6. Multitasking

Experience in fashion, retail, or related fields is required.

Gucci offers a dynamic work environment with opportunities for professional growth and development. The company is committed to fostering internal mobility and leadership skills among employees.

Gucci, as part of the Kering Group, champions diversity and inclusion, believing that a varied workforce enriches the workplace and enhances adaptability to a changing world. The company promotes a stimulating and fulfilling work environment where talent is nurtured and employees are encouraged to reach their full potential.