Gucci Client Advisor

Melbourne • Australia

Friday, December 27, 2024

Gucci, a renowned luxury fashion brand, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to nurturing talent and fostering a diverse and inclusive workplace. The brand is dedicated to innovation and excellence, offering employees a stimulating environment where they can thrive and contribute to the brand's legacy of luxury and style.

1. Achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
2. Engage with clients to build long-term relationships and cultivate brand loyalty using various clienteling tools.
3. Participate in ongoing product knowledge and sales training modules, both in-person and virtually through the Gucci Retail Training portal.
4. Support the back-of-house team with cycle count and stock take processes as required.

1. Full availability across Monday to Sunday.
2. Previous experience in luxury retail is advantageous.
3. Passion for delivering exceptional service as a brand ambassador.

1. Team player with a collaborative spirit to achieve store targets and KPIs.
2. Energetic and positive attitude.
3. Excellent verbal and written communication skills.

Experience in luxury retail is preferred, though not mandatory.

Gucci offers a dynamic work environment with opportunities for personal and professional growth. Employees benefit from a commitment to talent development and internal mobility within the Kering Group.

Gucci fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company encourages employees to express their talents and adapt to a changing world, promoting leadership skills and personal growth.